• Order Processing

    All orders are processed within 1 business day (Monday–Friday, excluding public holidays). Once your order is dispatched, you’ll receive a confirmation email with tracking information.

  • Delivery Times

    Delivery times vary depending on your location and the shipping method chosen:

    • Standard Shipping: 7–15 business days.
    • Express Shipping: 3–5 business days.

    Please note: Delivery times are estimates and may be affected by customs clearance or unforeseen delays.

  • Shipping Costs

    Shipping fees are calculated at checkout based on your location and the selected delivery method.

    Free Standard Shipping is available for orders over £200 (UK only).

  • International Shipping

    We ship worldwide! However, please be aware of the following:

    • Customs & Duties: Additional fees may apply depending on your country’s regulations. These are the responsibility of the customer.
    • Tracking: All international orders include tracking. You’ll receive updates via email.
  • Order Tracking

    Once your order is dispatched, you’ll receive a tracking number via email. Use this to monitor your package’s journey:

    • UK Orders: Track via Royal Mail or DHL.
    • International Orders: Track via DHL or local postal services.

Need Help?

If you have any questions about your order or shipping status, contact us at:

We’re here to ensure your Onyrax experience is seamless.