
Shipping Policy
Fast. Reliable. Timeless.
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Order Processing
All orders are processed within 1 business day (Monday–Friday, excluding public holidays). Once your order is dispatched, you’ll receive a confirmation email with tracking information.
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Delivery Times
Delivery times vary depending on your location and the shipping method chosen:
- Standard Shipping: 7–15 business days.
- Express Shipping: 3–5 business days.
Please note: Delivery times are estimates and may be affected by customs clearance or unforeseen delays.
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Shipping Costs
Shipping fees are calculated at checkout based on your location and the selected delivery method.
Free Standard Shipping is available for orders over £200 (UK only).
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International Shipping
We ship worldwide! However, please be aware of the following:
- Customs & Duties: Additional fees may apply depending on your country’s regulations. These are the responsibility of the customer.
- Tracking: All international orders include tracking. You’ll receive updates via email.
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Order Tracking
Once your order is dispatched, you’ll receive a tracking number via email. Use this to monitor your package’s journey:
- UK Orders: Track via Royal Mail or DHL.
- International Orders: Track via DHL or local postal services.
Need Help?
If you have any questions about your order or shipping status, contact us at:
- WhatsApp: +34 611 30 16 38
- Email: support@onyrax.com
We’re here to ensure your Onyrax experience is seamless.